FAQ
Product
What colors are available for EdgeCover?
EdgeCover is available in a range of sleek colors to match your style. Please check our product page for the latest color options.
Which iPhone models are compatible with EdgeCover?
EdgeCover is designed for the latest iPhone models, including the new iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max. We also support previous models until the iPhone 13 models. Please refer to our product page for the full list of compatible devices.
How does EdgeCover affect heat management?
EdgeCover’s minimalistic design allows for optimal airflow, reducing heat build-up compared to traditional full-body cases. This helps maintain your phone’s performance and prolong battery life.
Can I use a screen protector with EdgeCover?
Yes, EdgeCover is fully compatible with most screen protectors. For best results, we recommend attaching your screen protector first before applying the EdgeCover to ensure a perfect fit and seamless protection.
Is EdgeCover compatible with MagSafe accessories?
EdgeCover works with most MagSafe accessories, including MagSafe chargers. However, certain MagSafe wallets may only be fully compatible with the Pro Max models due to their size.
What materials is EdgeCover made from?
EdgeCover is crafted from premium TPU, which offers the look and feel of silicone. This material is specifically chosen for its durability and flexibility, providing excellent shock absorption while maintaining a sleek and minimalistic design.
How long does EdgeCover last?
EdgeCover is built to provide long-term protection for your iPhone. With proper care, it can last as long as your device, with many customers enjoying 2+ years of use without compromising its protective capabilities.
Orders & Shipping
How do I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to monitor your package’s progress on our website or the carrier’s site.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact our customer support team immediately. We process orders quickly, so while we cannot guarantee changes after the order is placed, we will do our best to assist you.
How long will it take to receive my order?
The delivery time depends on your location. For orders within the DACH region, shipping typically takes around 4-8 working days. For more precise information and details, please visit our Shipping Policy page.
What should I do if my order is delayed or lost?
If your order hasn’t arrived within the expected timeframe, please contact our customer support team. We’ll work with the carrier to locate your package and ensure you receive it as soon as possible.
What is your return and refund policy?
We offer a 14-day return policy from the date of receipt. For full details on how to initiate a return and what conditions apply, please refer to our Refund Policy page.
Warranty & Support
What is the warranty on EdgeCover?
EdgeCover comes with a 1-year warranty covering manufacturing defects. This does not cover damages resulting from drops, scratches, or other user-inflicted damage. For more information, please visit our Terms of Service page.
How can I get an invoice for my purchase?
If you need an invoice, please contact us at info@bamplio.com with your order details, and we’ll promptly send one to you.
What if I have more questions?
If you have additional questions or need further assistance, don’t hesitate to reach out to our customer support team. We’re here to help!